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Billiant - Product information

Caleo's Customer Care and Billing product Billiant offers a service independent solution with genuine flexibility, supporting future communication services and business models. It is designed to give our customers a competitive edge in their market by enabling them to capture the business benefits of increased revenues, reduced costs and satisfied customers.

What is Billiant?

A service independent Billing & Customer Care system (B&CC)
built to allow operators and service providers freedom in creating and billing for many types of services

Generic & adaptable

  • adopts to customer specific requirements through configuration rather than customer specific development
  • supports the operator in creating appealing services and turning "soft" network usage into hard cash

Scalable - Up as well as down

  • Built to scale up and serve large numbers of end-customers while still offering a simple setup for smaller operators and start-ups.

Product highlights

Feature rich

  • Supports any service and a vast array of pricing models
  • Real time and batch rating, built to scale
  • Support for both Post-paid and Pre-paid services (Hot Billing)
  • High level of process automation
  • Intuitive and flexible graphical interfaces
  • Integrated Billing and Customer Care for full control

Future proof

  • A generic architecture caters for possibilities to support future services
  • Uses modern technologies like Java, SQL, XML etc
  • Extensible through plug-in architecture
  • Constantly developed, adding new functions and meeting new market requirements

Affordable

  • Functionality and scalability matching tier-1 systems
  • License investment and total cost of ownership in sync with today's tough market requirements
  • Fast implementation on well-known and low cost standard technology, with reasonable hardware requirements

Billiant is constructed to handle the billing and customer care process for subscription-based services of all kinds. It allows operators to charge one-off and recurring charges as well as any type of usage charges. Regardless of service, the process supported is as displayed below.


Click the image to see it larger

Examples of services that can be managed and billed with Billiant are:

  • Telephony, fixed and mobile
  • Internet services
  • ADSL, broadband, WiFi
  • Pay TV
  • Content
  • Utilities and more...

Some use cases showing Billiant configurations for various services are available in Service use cases (pdf)